Value-First Data - Jun 2, 2026

A candid working conversation between Chris Carolan and Klemen Hrovat, recorded for the Value-First Data series, on the unglamorous machinery behind value-first delivery: turning raw call transcripts into trusted, actionable intelligence fast enough to be useful. Chris walks through the system he's building — transcripts flowing into a local-model intake that drafts decisions and action items, a project-management agent deciding what becomes a task, a single agent writing to HubSpot, and a client-facing Compass space that renders it all. Klemen presses the point that becomes the spine of the talk: the transcript and the agreed-on tasks aren't the whole truth — the practitioner's read of how a call actually felt is the context layer on top that dictates the right next move. Their conclusion: don't automate the judgment — build a space where humans curate it right after the call and everyone works from the same trusted view.