4
Stage 4 of 8

Buyer

"I Am Committing"

What's Happening

They've decided to move forward and are now in active commercial discussions. This isn't the end โ€” it's stage 4 of 8. The relationship is just getting started.

  • โ€ข Requesting and reviewing proposals/quotes
  • โ€ข Negotiating terms and scope
  • โ€ข Involving other stakeholders in the decision
  • โ€ข Working through procurement/legal processes

What You Should Do

  • โœ“ Provide clear, transparent pricing
  • โœ“ Help them build internal consensus
  • โœ“ Set realistic expectations for outcomes
  • โœ“ Begin planning for successful implementation
  • โœ— Don't overpromise to close the deal
  • โœ— Don't treat the signature as the finish line

Signals That Indicate This Stage

Quote requested
Formal pricing discussion
Stakeholders involved
Multiple contacts engaged
Proposal reviewed
SOW/contract in negotiation
Timeline discussed
Start date conversations

Transition to Value Creator

When they sign and begin implementation โ€” contract executed, kickoff scheduled, work begins โ€” they become a Value Creator. Now comes the real relationship.

Quick Facts

Typical Duration
Weeks to months
Engagement Style
Commercial, collaborative
Your Role
Partner, problem-solver
Success Metric
Clear mutual expectations

Examples

  • SaaS: Annual contract negotiation, security review
  • Services: SOW refinement, budget approval process
  • Mfg: PO processing, delivery scheduling

Ready to move beyond Buyer?

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