Course Catalog
Structured learning paths that build real capability — not dependency on consultants.
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Courses in development. Join Office Hours to learn these topics live while we build the self-paced versions.
UCV Framework Deep Dive
Master the Unified Customer View — the foundation of organizational visibility. Learn to design and implement a UCV that transforms how your team sees relationships.
IntermediateValue Path Deep Dive
Understand the 8 stages of relationship progression from Audience to Champion. Learn to recognize signals, design transitions, and build systems that support natural progression.
Intermediate12 Complexity Traps
Identify and escape the patterns that keep organizations stuck. From the Leads Trap to the Dashboard Trap — learn to recognize them in your own operations.
All LevelsHubSpot Architecture (Advanced)
Advanced Customer Value Platform configuration. Custom objects, complex associations, pipeline architecture, and data model design for multi-org operations.
AdvancedAI-Native Operations
Build AI systems that follow your methodology, not training data defaults. Enforcement skills, agent design, and the architecture that makes AI-native operations possible.
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Office Hours sessions cover all of these subjects live, with direct access to practitioners who have built these systems. Free to attend.
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