Framework

Signals

Natural indicators of interest or need from human interactions, replacing the term 'leads'.

Glossary Term

Indicators of interest, need, or opportunity that emerge naturally from human interactions or behaviors. Signals replace the dehumanizing term 'leads' to honor the human journey and focus on authentic engagement rather than treating people as extractable resources.

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CONVEY Framework

Structured communication approach for change management.

Co-Evolution

Mutual growth of humans and AI through continuous learning partnership.

Customer Team

Unified cross-functional group delivering seamless customer experiences without departmental silos.

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Continue building your Value-First vocabulary with our comprehensive glossary of 132 terms.

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