Actual Customer Profile (ACP)
Move beyond demographics. Understand the behavioral reality of your customers.
Why Ideal Customer Profiles (ICPs) Fail
Traditional ICPs rely on firmographics: industry, size, location. But two companies that look identical on paper can behave completely differently. One buys in 3 weeks, the other in 9 months. One needs a partner, the other needs a tool.
ACP adds the missing dimension: Behavior.
Demographics = Who they are
Behavior = How they buy