Value Creator Stage: Implementation & Handoff Data
About This Episode
The Value Creator stage is where implementation happens and value realization begins. This roundtable tackles the notorious sales-to-success handoff challenge.
Key themes discussed: - The Human Factor: "Most sales to success handoffs fall apart due to the human element"—behavioral challenges over technical ones - Methodology Alignment: Aligning on actual methodology (like SPICE) before addressing technical solutions - AI as Objective Observer: Using AI to capture unstructured data and structure it according to agreed methodologies - Embedding CRM in Daily Workflows: Making data capture a natural part of team operations
Panelists: Erin Wiggers, Pedro Miquelasso, Chris Carolan
Explore the Full Series
Discover all 10 episodes of the Value-First Data Summit and learn how data requirements change across the entire Value Path.