The HubSpot Help Line - Mar 4, 2026

[00:04] **Introduction** Rob: Kind of wish that song didn't end. I am not Dharmesh, although I am in founder mode. Um, he's well. Uh, this is just a background. So let that be an Easter egg to the people that join later and weren't here as soon as the show started. Rob: I'm Rob, the mayor of inbound. I'm joined as always by the very orange wearing, uh, George B. Thomas. Don't ask him what the B stands for, you can't afford it. Rob: Casey Hawkins, I'm not going to mention Greyhound of the helpline, uh, today because she is so much more than that. By the way, my wife said that you were her favorite cast member of the show and that she didn't understand HubSpot as well as she probably should just by osmosis, but she thoroughly enjoyed listening to you cover your segments. So Casey Hawkins: I get that a lot, actually. That's most of the feedback that I get. Rob: It's all positive. So shout out to my wife who's on the road today, but she did say, Casey, Greyhound, uh, of the helpline Hawkins is her favorite, no offense to anybody else. Rob: And we also have Kyle Jepson who is stewarding a new generation of HubSpot evangelist in. Uh, I would like to hear an update on that later in the show, but he is the OG. Rob: And in the background somewhere, uh, taking all of our complaints and feedback is Mr. Chris Carolan. He is unwell today, but he's still showing up like a trooper. How are we on this Wednesday, lady and gentlemen? Casey Hawkins: Concerned about Dharmesh, but otherwise fine. Rob: He he's fine. John Lennon will not tell you anything, by the way. He is sworn to secrecy. Rob: And, uh, I'm just here. I I was very inspired by a couple of posts. Dharmesh saying like gloves are off, founder mode time, I'm ready to go. So, no, again, he is, he has not been kidnapped. Um, but I am, I'm just hanging out. I felt very inspired by his awesome. I I would call it iconic background because he does a lot of podcasts and whenever he is on video, I feel like he's in this, this area. So. Rob: Dharmesh, if you're seeing this, this is just flattery. This is, uh, imitation is the sincere form of flattery. Kyle: My understanding is that even though that is the actual room he broadcasts from, he himself uses a false background so that it's always just. George B. Thomas: Oh. George B. Thomas: Maybe so it's always clean? Casey Hawkins: Yeah, that's what I was thinking. You mean there's not a fort behind him? Kyle: Like, you don't see the seasons change, you know. Rob: Yeah, yeah. He is timeless. Rob: That's a good move. So the rookie move, I think he probably learned this, but using the same background every time means people can steal it, uh, and use it for their own, uh, purposes, like I'm doing right now. George B. Thomas: Who would do that? Rob: Oh, nobody. No, no, no, just, you know, crazy deranged people in orange attire would do it. Rob: Um, speaking of Casey Hawkins being the favorite on the show by my wife, we have to get to our initial segment, which is, uh, a recurring favorite. It's time now. Paul, for production, for update of the week. And I believe that you said this week's favorite update is. George, you got a drum roll for us? George B. Thomas: Oh, I don't, but I need to get one, don't I? Rob: You do. Yep. George B. Thomas: Hang on, hang on. We'll do, we'll do There we go, close enough. Rob: And she's muted. So we're, we're off to a really hot start on today's [inaudible]. Casey Hawkins: As always. As always nailing this. Uh, so we covered 27 updates over three shows this week. Um, before I get to the number one, I want to frame what stood out to me this week. A lot of the updates were not flashy new features. They were Hubspot quietly lowering barriers to tools that already existed or filling gaps that have been annoying for people for a long time. Casey Hawkins: My top five, uh, email workflows now in public beta. Previously, this was only available in, uh, limited [inaudible] private beta. Um, now anyone can request access. Casey Hawkins: Automated emails triggered directly, uh, can trigger workflow logic now. Custom events is now available to pro subscriptions. This was an enterprise only, um, feature until now. Custom events let you track specific actions. Casey Hawkins: Uh, adding line items through, uh, to deals through workflow actions. If you've been using custom code to do this, you can now do it natively. Uh, and contact email logging to create new contacts from logging emails. Uh, previously, when reps logged in email that included someone not in your CRM, um, HubSpot now can actually create that contact automatically. Casey Hawkins: It has been a gap for years and Chris mentioned on one of the shows, um, where we were covering this that it was always like an awkward conversation with clients when you were like, they were like, why isn't this person in the CRM? Why isn't this email logged? And you had to be like, well, they have to be added first. So happy to see that. But the number one update of the week. Casey Hawkins: Uh, unpublish forms. So I actually really struggled this week on which one should be my, um, update of the week, but I picked this one over everything else because, uh, this one is pretty much immediately available and usable. You, there's not a whole lot of setup, there's not a whole lot of complexity to it. You can now take a published HubSpot form and unpublish it and that makes it inactive. Anyone, uh, can, no one can fill out that form anymore, and it's really going to be impactful for anyone that's using forms for events, for contests and things like that. Uh, George, you mentioned when we covered this on the show that you just had a bunch of dead forms in your portal, uh, that were just sitting there lingering. George B. Thomas: As many do. As many do. Yeah. Casey Hawkins: So, really happy, um, to see this one. Rob: So, asking, uh, for a layman's explanation here. Unpublish be, is, is not the same as delete. Casey Hawkins: Not the same. Rob: I would assume, I would assume these were more for like temporal ideas that like campaigns or things that had a set expiration date in your head, but previously you would either have to just leave them dead or not active or delete them entirely and then have to manually recreate them at a later date was the. George B. Thomas: Well, and that's a nightmare. Rob: That's. George B. Thomas: That's a nightmare because delete and data go hand in hand. So. Casey Hawkins: So yeah, if you deleted it, then yeah, then the form submissions are gone and everything like that, which is not what you want. Um, and often time you want to still have records of the contacts that filled out that form, you just don't want new people to fill it out. Rob: Yep. Rob: Very nice. Casey Hawkins: It is a beta still, so you still need to, um, request it at this time, but. George B. Thomas: Now, here's, here's what I think would be really interesting. And again, this is beta, but you know, I'm that guy, so I'm going to push the limits. If somebody unpublishes a form, uh, they should get an instant notification of what page or pages it was located on so that they can then edit or modify said page. Or if it is a set of landing pages because let's say they were running ads, five different landing pages, same form, because it goes to the same funnel. Maybe they get a warning to then go unpublish those landing pages because there's now not a conversion point because the form just got unpublished. George B. Thomas: Like these things should connect together somehow in the future. Kyle: Do they not now? Because I know with a lot of times when you're trying to like even archive properties or stuff, it shows like used in and assets and stuff. Casey Hawkins: Share my screen. Share my screen. Share my screen. Share my screen. Rob: Oh, oh, Casey's saying share screen. Casey Hawkins: Um, so it shows workflows. Um, I actually made a comment a couple weeks ago, uh, a LinkedIn comment because lists are not on here specifically, which was a pain point that I had when trying to migrate from the legacy tool to the new workflow, the new form builder. Um, I wanted to know which lists um segment to. Kyle: Segments. Casey Hawkins: Segments. Kyle: Segments. Casey Hawkins: Um, which luckily one of my colleagues was smarter than I was and just submitted the form and then looked at the test record and looked which segments they were added to. Um, I don't know why I didn't think of that. He said it and I was like, duh. Kyle: But it should but it shouldn't be that way, though. Casey Hawkins: Yeah, that's it definitely worked around though. Kyle: Yeah, it it shouldn't be that way. Like and that's the thing, like Kyle, this is a beta, right? And so when I mean, again, if you, if you go look at the beta thing, I don't think there was anything in that of like and if you unpublish form XYZ will happen. I just wanted to state that so that the product team can think about, oh, well yeah, after this comes out a beta, we should make sure and they might already be thinking about it, by the way. I'm not that smart. Um, but if once it comes out a beta, if somebody unpublishes, then XYZ should happen. Kyle: And I agree with Casey what you're saying, there should be a list of all the things that this form would be connected to that we might need to pay attention to. Casey Hawkins: Yeah, because I don't see. Kyle: Just highlighting pages? Casey Hawkins: I don't see pages on here either. Workflows is the only thing here. I usually, if I'm trying to find what pages a. George B. Thomas: You got to go back one. Casey Hawkins: I go to submissions too. Oh, go. George B. Thomas: Yeah, go back one and then over there there's there's a link where it appears on XYZ page and then you can go to the. Yep. Casey Hawkins: Oh, you're right, you're right. George B. Thomas: So imagine, because that's there, you unpublish it, sees one place, two place, five places. I I wish I could be Rob Jones and turn that into a Dr. Seuss rhyme somehow, but like can't. Um, and then all of a sudden you would get a notification of like, you're impacting these five landing pages. Kyle: Hold on, Casey highlights some text that said, you can't unpublish if it's used in places, right? So like if you just choose, I mean, this is a leap of faith. But if you choose one of those forms that's used on like five pages and try to unpublish it, Casey, what happens? George B. Thomas: Oh, so it's just blocking, I wonder? Casey Hawkins: I'm checking, but also I'm waiting to be added to the beta, so. Rob: Oh, oh, this is a private beta you're not in yet. Casey Hawkins: [inaudible] Okay. Casey Hawkins: Well, then, yes, absolutely. Casey Hawkins: I was, I was trying to, I was trying to be cool about it and act like I was more prepared for this than I actually was. Kyle: No. Kyle: If this is private beta, and like that is called out in a bullet point, this is clearly something they're aware of, right? Like that's, that's great. Kyle: I, I thought for some reason this was a public beta, but they'll do some more work before it gets there. Rob: One form, two form, uh, beta only we mourn. There you go, George. Hi Christine. George B. Thomas: Wow. Rob: Hey Christine. Casey Hawkins: Christine's great. Love Christine. Rob: I'm a big fan of Christine. Rob: Yes, hugely fan. Casey Hawkins: I am definitely doing a LinkedIn poll later today to ask for who does everyone's favorite member of the helpline? Rob: Oh, don't make it competition. George B. Thomas: Wow. Rob: Just make sure you block me before that. Kyle: I am not someone of the island. Rob: Yeah. Rob: We need to have our votes go into the camera. Kyle, sorry, bud, but, uh, you know. Kyle: I'm out. Rob: No, I would I would vote myself out at that. George B. Thomas: I do. I do not want I do not want to be in a Hubspot beauty contest with Kyle Jepson. It will not end well. I will be sad for months and I just don't want to do it. Rob: I don't know if anyone saw that. That was not an effect to my knowledge and my knee just snapped in half watching you do that. That was wildly impressive. I know you're standing right now, but I thought you like Mr. Beast style vanished. So very well done. We're getting better at the production value of the show. Uh, we have, we have some time before we get to quick win, uh, according to my. Rob: Yeah, we have a couple minutes. Rob: Something like that. So I know that the team right now, uh, product team has and Dharmesh, who I'm, you know, shouting out today with his background, have referenced the small quality of life, thousand smile, like style of of improvements they're making right now. Rob: For I would I would almost contend that somebody that was not an a HubSpot admin or didn't have that type of experience would almost logically say, well if something exists, the step before like yes, no, black, white, binary deletion is a pause status. Rob: And HubSpot has been around for long enough to make me think like why has this not existed until now? What what other types, I mean that seems to be kind of the thesis of a lot of the improvements and product updates as of late. What other things like that would make people just say like I cannot believe that this didn't exist till now? And we're not summoning Chris with CPQ and all of those things that are like great to have. I know they're focused on them, but other things in that vein of like this doesn't even make sense that that unpublishing wasn't an option until now. George B. Thomas: Is this oh, so it's things that do exist or is this an incognito wish list of like yo HubSpot. Rob: Well, we have the, uh, pipeline gripe line is a new segment later, so not there yet, let's keep that frenzy. Just more of a, more of a thought with this being the example of it. It was Casey's like top five number one update of the week and it doesn't seem to be something brand new. It seems like something that's for lack of a better term, overdue. I feel like people might say like this is way overdue that this exists. Casey Hawkins: I, I talked to you, George, earlier last week, I I think it was, about having like a staging section for workflows. George B. Thomas: Yeah. Casey Hawkins: Um, so we just recently you can revert changes on workflows and that for me immediately, I was like, that's great but like I often have to edit a live workflow. Rob: Yeah. Casey Hawkins: And there's no staging area the way you can do that for emails that you might be editing. That's like a live, um, automated email. And workflows feel like a really big place where I'm doing that and I shouldn't be. I shouldn't have the power to do that live. George B. Thomas: I mean, listen. And again, again, this isn't a gripe, but um, a content staging air quotes like we have for the CMS, but for workflows would be about the dopest dang thing. Like right now, I have a client where we're about to work on a workflow that is on and has, oh, I don't know, 120 some thousand humans in the workflow at this point. And all of a sudden we want to switch from like four-day, five-day, three-day, 10-day delays to now making it like 10 days before this property date. George B. Thomas: And I've been using HubSpot for a long time. I don't get nervous about much. But I sit and stare at that workflow and the changes that are about to be made and go. Rob: Well, I mean, I've been interviewing people to have a better sense of the voice of customer and how HubSpot is actually used and for what purposes. And a really illuminating conversation I had was with somebody that, um, does like behavioral health services for sobriety homes. Rob: And so in, in the context of how they're using it and what their workflows are doing, they are not customers that are being marketed to or whatnot. They're guests. Like that's how they view them. Rob: So Casey's post recently about a sequence delay like the minimum time is like one day, that needs to be like 10, 15 minutes or less or hours as an option. So those types of things where the standard or like the minimum threshold has been a day just as this example up until now is like as HubSpot has gone deep with some of the features and now the breadth seems to be expanding to include different use cases, how often might something like that be turned up as like a stone that was, you know, overlooked for, for quite some time? Something as simple as like a day is the least amount of delay I can put in here. That just seems odd to me and it seems like again with the growth of, of HubSpot into new markets, like the one I just mentioned, that those quality of life improvements will service themselves more often. Casey Hawkins: I feel like where Kyle has become a professional listener of product needs, I've become a professional complainer about product needs. Rob: Yeah. Rob: Um, but. Rob: Well, this is, uh, this is a great time. I know this is where you were going to not gripe, but to celebrate some quick wins that would be possible because we do want to give HubSpot a lot of credit. So we are transitioning now into our next Casey Hawkins led, uh, segment, which is quick win of the week. Casey, once again, take it away. Casey Hawkins: Um, so my quick win of the week is one that I got to show a client recently and I was, I love when I'm able to show clients like quick things that exist in HubSpot. Um, Chris, you can go ahead and put my screen up. Casey Hawkins: So for this one, it is, um, this is relevant if you are creating a property in HubSpot, specifically if it's a radio select, dropdown, anything that has options. Anything with options. And when you click the add option, that will give you just one individual slot and you can kind of add things in that way. Um, but what's really cool is the load options. Um, and I use this paste a lot and the presets are really great too. They have things, um, like state is one that I use really frequently, the United States entering those in. But the one I really want to show is from property. Casey Hawkins: So if you have a record, um, let's say you're looking at the HubSpot subscription. If you're a consulting agency like I am, I might already have that property on the company record, but if I wanted to push that over to the contact record as well, I can actually take from the original property, um, from. Casey Hawkins: What did you name? Okay, account. Casey Hawkins: I couldn't find it in there. But you can copy from HubSpot Tier, load options and then those are going to just pop in here rather than me having to retype or remember which ones. This also makes it easier if I'm mapping, especially from a contact to a company, um, which I often map those properties over for many of reasons through a workflow, um, but knowing that I automatically have the same properties listed. Casey Hawkins: That's it. Rob: I missed the setup. Was, is bakery order frequency, uh, a way that you can just say that you're cooking up quick wins this week or is this something you're. Casey Hawkins: Okay. Casey Hawkins: That's it. Rob: Well played. Rob: Well played there. That's, uh, for those keeping count, that's George's third sigh at a failed joke attempt that I've made. Kyle, you got to get on the board here. It's currently Rob three, Kyle zero. So, um, in, in an effort to get Kyle on the board, um, in a non- HubSpot kind of way, but here's some applause. Rob: I believe Kyle has a an update to our something that we all want to know about involving Joan of Arc, more, more details. Kyle, go ahead. Kyle: Oh. Kyle: Yeah, so, um, some of you probably know, I've spent the last three years, uh, championing the idea of an animated musical about the life of Joan of Arc. Kyle: I've written a script, I've partnered with a songwriter, she's written music. We have a animation studio on board, an executive producer. Um, this year is the year we hope to start like seriously fundraising. Kyle: Uh, and to that end, we just, uh, had a significant victory a week or two ago. Uh, we got a signed letter of intent officially attaching a director to this project. George B. Thomas: Oh. Kyle: And, uh, I don't expect name brand recognition unless you're deep in the, the, uh, the animation fandom, but my movie's going to be directed by Tony Bancroft, who directed the 1998 classic Mulan, and, uh, animated Pumba in the Lion King and Iago in Aladdin and Kronk in the Emperor's New Groove. George B. Thomas: Wow. Kyle: He is officially committed for three years and if we can raise the funding in that time, he is our director. So the guy who directed Mulan is going to direct my, uh, movie. George B. Thomas: Dude, that's dope. Rob: Wow, Kyle, I just want to say that's huge news. Kyle: Thank you Kronk. Rob: Is getting directed by the guy that made the poison for Kuko. Kyle: Yeah. George B. Thomas: Oh, very now see that was good, Rob. George B. Thomas: That was very. Rob: That was really good. Rob: I'm a man of few talents and doing a Kronk impression seems to be one of them. Casey Hawkins: No it was very good. Rob: Uh, yeah, that is that's unbelievable. Rob: I thought you were going to announce that I was, uh, set to come on board as a, uh, consultant for Suno AI generated musical components to add, but, no, no, no. Rob: We're not announcing that yet. Got it. Okay, that's fair. Um, well, congratulations. I know that at least half of our audience, uh, who are numerous today, by the way, wanted to hear any updates pertaining to Joan of Arc and having, having Tony Barcroft on board is massive. Rob: So you have to raise the money within the next three years for him to like that to not expire or like fall off the. Kyle: Yeah, yeah, yeah, but like in the meantime, uh, the first, he he's like, you know, just to make sure this is valuable for you, send me your script and I will, I will do one round of comprehensive feedback on story development, character growth, all that stuff. So he has my script and he's reading it right now. He's going to review it in the next month. Um, and yeah, our, our hope is that this year, uh, we can organize with Tony consulting with us, a short proof of concept, right? Instead of raising the millions and millions of dollars for the full length thing, raise a few hundred thousand dollars to make like a five-minute, uh, one song, one scene sort of proof of concept and then shop that around at industry events and stuff and, uh, that he he would direct that too. So that's, that's. George B. Thomas: So cool. George B. Thomas: So cool. Rob: A lot of congrats coming in, in the chat. Um, not as cool, but my seven-year-old, about to be eight, is, uh, officially learning to tie his shoes. So that's the update from, uh, [inaudible]. George B. Thomas: Oh, there you go. Congrats. Rob: #winning. Rob: #winning. When it comes to like things that were skipped and quality of life improvements, uh, that's the metaphor I have. Is like he he can do adjectives and like some long form addition and subtraction, but shoes just seem to never, you know, never get included in the, uh, beta list of updates. Rob: Um, not easy to transition from that, but we wanted to say that I think George had this update. Hug leader application, hug leader that is. I've seen that coming around. Kyle, maybe you could speak more to this, but if you want to be a hug leader, you can now. Kyle: There you go. Kyle: Yeah, applications are open. I I haven't looked at the application this time around. I know sometimes they really emphasize, we're looking for location-based hugs or we're looking for topic-based hugs. Uh, I don't know if there's a particular emphasis this time around, but hugs are great and I think especially if you are in a location that doesn't have a hug, in-person meetups are invaluable. Um, and, uh, if you have any sense that there are at least like five people in your town that use HubSpot, you should, you should do that. Rob: So this might accidentally summon Chris. It may not. Um, Kyle, I think he's got to go sign autographs from people, uh, after the news. So he might be at just a moment. But Chris, if you want to come in, I thought that in-person hugs, I know they were removed for a while. I know that they came back. Are they, are they returning? Do they exist now? Is that a thing that exists in certain locations or is that part of what the hug leader application is, is suggesting is that if you want to become a in-person hug leader in an area that you can do that as well. Casey Hawkins: They exist now, um, in certain areas. Um, there is, uh. Casey Hawkins: Yeah, they exist in certain areas. They I mean, so I'll just say, um, I applied just this morning because there is not a hug, a local hug in my area. Um, so I was, I just threw in an application this morning specifically for mine. Sorry, I'm just trying to get this up. Rob: All right. Rob: Yeah, I know that Austin or that area had one. I know that those typically larger areas have one, but to your point, some of the smaller, like, I know Jackson doesn't even know really what HubSpot is. So we would not have one down here in the south. Casey Hawkins: Yeah, so there's one in Boston, like Buffalo. There are some like smaller, some places. I'm not saying I know everywhere, but some places that I was, uh, surprised to see on the list, some smaller areas. George B. Thomas: It's plausible. Casey Hawkins: Great. Casey Hawkins: Lansing. Big, big HubSpot community there, I guess. George B. Thomas: Nice. Big HubSpot. Rob: Big HubSpot outcropping in Lansing, uh, Michigan, yeah. Casey Hawkins: Um, but yeah, so all of that to say, like just because you, um, you might have a smaller area, but there's some, you know, not all of these are the Bostons, not all of these are the New Yorks. Um, definitely a time and a place. Rob: I will I haven't heard George's, uh, amazing XM radio voice in quite some time. So I'll let him speak to this, but for you, you could do radio, 100%, George. We've talked about this at least. George B. Thomas: May maybe that's, uh, that'll be my retirement plan. Maybe I'll find a local station and you know. Rob: Yeah. Like ghost listeners to the smooth sound. Rob: Look, the question I had to let you talk about this was for anybody considering, uh, applying to be a hug leader or even going in person, I guess virtually is kind of a afterthought here just for the question I'm going to ask, but what are the benefits to HubSpot networking and HubSpot connections in, in person as somebody that's been in the ecosystem for as long as you have? I feel like you could speak to the types of relationships, the things that you could learn and, and possibly the benefits of maybe putting yourself out there for a lot of people that are, you know, if they, Casey's spoken about this more comfortable like not on camera or behind a screen or doing that. What are the benefits to like attending one of these, uh, hug events? George B. Thomas: Yeah, I mean listen, I've, I've attended them in two different ways as an attendee, but also as a speaker. And so if you want, usually, depending upon the hug, especially if it's not virtual, but in person, usually it's at a cool location, usually there's some fun things to do besides what you're going to do during the meeting. There's usually some beverages, there's usually some food. Um, so it is a really easy way. I'm going to use the word network, but I don't mean network. It's just as easy way to be human, um, to talk to people, to learn things, to ask questions. And you can't get much more of a like-minded group of humans. Like you're centered around HubSpot, right? It's not like you're going into like some massive conference center of like sales, marketing and everything. It's like it's and they may do different things, but it's all about HubSpot. George B. Thomas: And so from an attendee standpoint, some of the funnest times I've had and some of the personal relationships that I've had, like listen, I'll give you an example. Um, I met Rachel Cougar at a Charlotte HubSpot user group and, um, then years later, uh, sat beside her on a plane coming back from inbound with my wife, me and her and was able to have conversations, but it's because we met at a HubSpot user group and then just became friends and contacts, you know, throughout the years. And so like it's not, it can be long lasting depending on what you put in it. George B. Thomas: But then on the other side, Rob, and then I'll shut up, is like you can learn a lot. Like, and so taking those intentional times to learn from other humans and just generate ideas of things that you maybe didn't ever think about. And again, virtually or in person, I just think is a smart move. Rob: Yeah, the context, the in-person stuff is good. I would argue that you can even, you know, if digital is the only way or there's not one in your area attending those, this has happened maybe, maybe not this week, but I feel like two out of the last three weeks, I brought something. I think the acquisition of, uh, I've forgotten it now. HubSpot moves so fast, but I've brought stuff to this group who is like some of the most well informed, up-to-date, aware HubSpot people on the planet that you weren't aware of. Rob: So even if it is something that is networking, yes, learning new skills and learning stuff, but awareness of like I didn't even know that I should be concerned or caring or be, you know, apprised of this, uh, specific HubSpot thing. That's another another way that you can just kind of broaden your, your awareness with the hug. George B. Thomas: And I think I don't know how I want to say this without sounding like a douchebag. But but like if if you don't have an open mind and you ain't learning something new every day, you stupid. Like point blank. Like and so whether it be virtual, whether it be this show, like I wake up every morning and I, and I think most humans do or I I pray that most humans do. I wake up every morning wondering what am I going to learn today? George B. Thomas: Right? And and again, this philosophy, whether it's with your HubSpot portal, it's your self as a human, whatever, like 1% better each and every day and what can you learn and what can you activate and what can you implement to actually make that happen? Okay, that's a different podcast, I feel like maybe. Rob: We are going to skip feedback frenzy because number one, Kyle's not here and two, I yeah, he had the the flood of people, um, at his George B. Thomas: Hang on. Kyle: I'm still going to go on the record. Rob: We will not give out his residence. People finally people found it out with his enrichment data available on HubSpot. There he's back. Kyle: I'm back. I'm back. I'm back. I'm still I don't know if you can hear the the construction work. I'll be in and out, but let's hear it, George. Rob: He's saying construction work. Those are people knocking on his door for. George B. Thomas: Listen. My this is my feedback. Hopefully, sometime before 2028, we'll actually have deal properties on forms. Okay, I'm done here. Rob: So, uh, being the host and showrunner with Chris off, uh, we have two or three minutes. We're going to get into another part of a voicemail about GDPR, which I was today years old when I learned that means a great deal of privacy regulations. That's number Rob: No, George didn't sigh that time. I already already tested that, so. George B. Thomas: Oh George B. Thomas: I I knew that you were going to use that when you said it in the green room. I'm like, yeah, that's, that's coming later. So I prepared myself for that one. Rob: For the audience that heard that the first time, George didn't laugh the first time either. Don't know why I tested that again. Um, but so we're I wanted to say something to Casey real quick to put a bow on the admin hug. Whenever I first started doing shows or lives or whatnot with you, you seemed a lot more nervous, shy, um, about being on camera. I think you mentioned that. And going back to the beginning of the show, you're now my wife's favorite, very confident, very well spoken, very knowledgeable. You display that. You now do this kind of stuff multiple times per week. And so even if it's putting yourself out there like there's like this psychology phenomenon called like flooding of like repeated exposure to something that you might not be as familiar with creating less fear or anxiety about it as somebody that has interviewed Yamini and