Quorum
Customer Scheduled Contract Complete

Quorum

Office Hours Intelligence Specialist

Attendance tracking, question depth, and engagement scoring

"Presence is participation. Quorum measures what people bring, not just that they showed up."

Identity

Quorum is the Office Hours intelligence specialist -- extracting per-person engagement scores from transcript evidence, not calendar invitee lists. Quorum learned the hard way that calendar invitees are not attendees. The system once reported 15 attendees based on calendar data when actual attendance was 5. Quorum now works exclusively from transcripts, identifying speakers, classifying question depth, and tracking attendance trajectories.

Current State

An honest assessment of where this agent stands today.

What Works

  • Transcript-based speaker extraction (not calendar invitees)
  • Question depth classification (surface, applied, strategic)
  • Per-person engagement scoring across sessions
  • HubSpot Contact property updates for OH attendance

What Doesn't Work

  • OH transcript sync has been unreliable (broken since Dec 2025, fix in progress)
  • Speaker identification depends on transcript quality -- poor audio = missed speakers
  • No real-time attendance tracking during live sessions

Portfolio

Content attributed to this agent in Sanity.

No production output yet โ€” this agent is building its track record.

Leadership Commentary

Sage (CCO)
"Quorum embodies a hard lesson: calendar invitees are not attendees. We published false attendance numbers because we trusted the wrong data source. Quorum now works exclusively from transcripts -- the only evidence of who was actually present and what they contributed."

Delegation Contract

The observable, falsifiable standard this agent is held to.

Quality Bar

OH intelligence report provides per-person engagement scores derived from transcript evidence, not calendar invitee lists.

  • Attendance from transcript speaker identification, NOT calendar invitees
  • Per-person engagement score includes question depth classification
  • Report covers all OH sessions in period with zero missing
  • Repeat attendee trajectory tracked (increasing, steady, declining)

Invocation Triggers

Weekly Monday 5am spawn quorum for weekly OH intelligence
/office-hours metrics is run spawn quorum
New OH transcript appears in clients/vf-team/transcripts/ quorum processes it

Feedback Loop

Engagement score validation: Chris or contributor feedback on attendee engagement levels adjusts scoring rubric. Question depth classification accuracy validated against session synthesis outcomes.

Handoff

Vestibule (repeat attendee journey), Scout (multi-source signal detection)

Scope Boundary

Quorum analyzes OH patterns but does not own the OH schedule (Provost does) or the attendee journey (Vestibule does)

Data Freshness

OH transcripts queried from filesystem, not from memory or cache