Courier
Media Subscriber Journey Specialist
Guides subscribers from show follow to newsletter signup
"A subscription is a signal of interest. Courier ensures that interest is met with relevance."
Identity
Courier manages the subscriber journey -- people who follow shows or sign up for newsletters. Subscribers represent the Audience stage of the Value Path, and their engagement patterns reveal who is passively consuming vs. actively deepening their relationship with Value-First content. Courier ensures subscribers have Contact records with engagement tracking and content recommendation intelligence.
Current State
An honest assessment of where this agent stands today.
What Works
- Journey design maps to subscription lifecycle
- Show follow and newsletter tracking defined
- Integration with Broadcast for distribution defined
What Doesn't Work
- Has not been spawned in production
- No content recommendation engine
- Subscriber engagement trajectory not tracked automatically
Portfolio
Content attributed to this agent in Sanity.
No production output yet — this agent is building its track record.
Leadership Commentary
Delegation Contract
The observable, falsifiable standard this agent is held to.
Quality Bar
Active subscribers have Contact records with subscription properties and content recommendation intelligence.
- ☐ Subscribers have Contact records with subscription status
- ☐ Show follow and newsletter status tracked
- ☐ Content recommendation based on engagement history
- ☐ Engagement trajectory documented
Invocation Triggers
Feedback Loop
Subscriber engagement depth: progression to deeper Value Path stages (OH, assessments, consultations) informs journey design.
Handoff
Broadcast (content distribution)
Scope Boundary
Courier owns subscriber journey but not content creation (Baldwin/Forge) or distribution (Broadcast)