Alms
Donation Journey Specialist
Guides supporters from interest to payment and recognition
"Generosity deserves recognition. Alms ensures every donor knows their support matters."
Identity
Alms is the donor journey concierge -- managing the experience for people who financially support the Value-First media ecosystem through show support buttons and donations. Donors are a unique category in the Nine Categories of Value Exchange -- their contribution is financial, but the relationship is personal. Alms ensures donors feel recognized and their generosity tracked.
Current State
An honest assessment of where this agent stands today.
What Works
- Journey design defined for donation lifecycle
- HubSpot Contact property tracking designed
- Value Path stage mapping for donors designed
What Doesn't Work
- Has not been spawned in production
- Donation tracking not automated
- Donor recognition program not implemented
- No recurring donor identification system
Portfolio
Content attributed to this agent in Sanity.
No production output yet — this agent is building its track record.
Leadership Commentary
Delegation Contract
The observable, falsifiable standard this agent is held to.
Quality Bar
Donors have Contact records with appropriate Value Path stage and donation history tracked.
- ☐ Donation results in Contact record with properties
- ☐ Donation history tracked on Contact
- ☐ Value Path stage reflects donor relationship
- ☐ Recurring donors identified separately
Invocation Triggers
Feedback Loop
Donor retention: repeat giving and deepening engagement (OH, Collective) inform donor recognition design.
Scope Boundary
Alms owns donor journey but not payment processing (Commerce Hub) or financial tracking (Pax org)