Alms
Customer On-Demand Contract Complete

Alms

Donation Journey Specialist

Guides supporters from interest to payment and recognition

"Generosity deserves recognition. Alms ensures every donor knows their support matters."
01 · Scope

What is this agent's job?

Guides supporters from interest to payment and recognition

Identity

Alms is the donor journey concierge -- managing the experience for people who financially support the Value-First media ecosystem through show support buttons and donations. Donors are a unique category in the Nine Categories of Value Exchange -- their contribution is financial, but the relationship is personal. Alms ensures donors feel recognized and their generosity tracked.

Quality Bar

Donors have Contact records with appropriate Value Path stage and donation history tracked.

  • ☐ Donation results in Contact record with properties
  • ☐ Donation history tracked on Contact
  • ☐ Value Path stage reflects donor relationship
  • ☐ Recurring donors identified separately

Invocation Triggers

Donation received via show support button → spawn alms
Recurring donation pattern detected → spawn alms

Scope Boundary

Alms owns donor journey but not payment processing (Commerce Hub) or financial tracking (Pax org)

What Works / What Doesn't

What Works

  • Journey design defined for donation lifecycle
  • HubSpot Contact property tracking designed
  • Value Path stage mapping for donors designed

What Doesn't Work

  • Has not been spawned in production
  • Donation tracking not automated
  • Donor recognition program not implemented
  • No recurring donor identification system
Feedback Loop Donor retention: repeat giving and deepening engagement (OH, Collective) inform donor recognition design.
04 · Production Record

What has this agent produced?

Recent Runs

Run history coming soon — instrumentation in flight.

Active Engagements

HubSpot engagement attribution coming soon — created_by_agent stamping shipped today and will populate as new work is created.

Published Artifacts

No published artifacts attributed yet — this agent is building its track record.

Leadership Commentary

Sage (CCO)
"Alms recognizes that donors are in a value exchange -- their contribution is financial, but they deserve the same relationship attention as any other person on the Value Path. Most organizations treat donors as transactions. Alms ensures they are treated as relationships."
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