The Finance Org

Resource Stewardship and Value Accounting


Your Role in the Business

The Finance Org is everyone responsible for resource stewardship. You track the money — where it comes from, where it goes, whether value is being created. You ensure the business is sustainable and growing wisely.

Who’s in the Finance Org:

Your focus: Financial health — revenue flowing, cash collecting, investments paying off, resources allocated wisely.


Your Unified View: Unified Revenue View

The Unified Revenue View answers the question you need answered constantly:

“What’s the commercial health across the full lifecycle?”

This isn’t just pipeline and forecasting. It’s the complete commercial picture — from first opportunity through ongoing revenue, from invoiced amounts to cash received, from one-time purchases to recurring subscriptions.


Objects That Matter Most to You

Deal

Commercial opportunity tracking

Deals are where commercial relationships begin:

What you need on Deal:

Learn more about Deal →

Order

Confirmed purchases

Orders represent commitments:

Why Orders matter: Deals can change. Orders represent what was actually agreed to — the baseline for revenue recognition and delivery tracking.

Learn more about Order →

Invoice

Requests for payment

Invoices track what you’ve billed:

What you need on Invoice:

Learn more about Invoice →

Payment

Cash received

Payments track actual money:

Why Payments matter: Invoiced isn’t paid. The gap between Invoice and Payment is cash flow risk and relationship friction. You need visibility into both.

Learn more about Payment →

Subscription

Recurring revenue

Subscriptions are your foundation:

What you need on Subscription:

Learn more about Subscription →

Service

Value delivery tied to revenue

Services connect revenue to delivery:

Why Service matters to Finance: Revenue depends on delivery. A Service at risk is revenue at risk. You need visibility into both commercial and delivery health.

Learn more about Service →

Product

What you sell

Products define your offerings:

Learn more about Product →

Line Item

Transaction details

Line Items capture specifics:

Learn more about Line Item →


Use Cases That Matter to You

Managing Commercial Flow

Your core use case. Track revenue across the full lifecycle — pipeline through payments.

“Pipeline: $1.2M. Closed this quarter: $450K. Outstanding invoices: $125K (15% overdue). Active subscriptions: $89K MRR. Cash received MTD: $340K.”

Learn how →

Measuring Relationships

Revenue health depends on relationship health. Know which customers are thriving and which are at risk.

“3 subscriptions flagged at-risk. Combined MRR: $12K. 2 related to delivery issues, 1 has payment concerns. Proactive intervention in progress.”

Learn how →


What Unified Revenue View Gives You

Complete Commercial Picture

Not just pipeline — full lifecycle:

REVENUE VISIBILITY

Pipeline:
├── Stage 1: $400K (10%)
├── Stage 2: $350K (25%)
├── Stage 3: $280K (50%)
└── Stage 4: $170K (75%)
    Weighted Pipeline: $420K

Closed (This Quarter):
├── New Business: $320K
├── Expansion: $85K
└── Renewal: $45K
    Total: $450K

Outstanding:
├── Current: $95K
├── 1-30 days: $18K
└── 30+ days: $12K
    Total AR: $125K

Recurring:
├── Active MRR: $89K
├── At Risk: $12K
└── Net New MRR: $8K

Cash Flow Visibility

Track what you’ve actually received:

CASH FLOW

Invoiced This Month: $185K
Collected This Month: $172K
Collection Rate: 93%

Aging:
├── Current: 76%
├── 1-30 days: 14%
├── 30-60 days: 7%
└── 60+ days: 3%

Subscription Health

Monitor recurring revenue:

SUBSCRIPTION METRICS

Active Subscriptions: 47
Total MRR: $89,450

By Health:
├── Healthy: 42 ($78,200 MRR)
├── At Risk: 4 ($9,800 MRR)
└── Churning: 1 ($1,450 MRR)

Upcoming Renewals (90 days):
├── 8 subscriptions
├── Total MRR at risk: $24,500
└── Health: 7 healthy, 1 at risk

Your Dashboards

Revenue Dashboard

REVENUE OVERVIEW

This Quarter:
├── Target: $500K
├── Closed: $450K (90%)
├── Pipeline: $420K weighted
└── Forecast: $530K (106%)

Breakdown:
├── New Business: $320K
├── Expansion: $85K
└── Renewal: $45K

Month-over-Month:
├── Oct: $142K
├── Nov: $158K
└── Dec: $150K (MTD)

AR Aging Dashboard

ACCOUNTS RECEIVABLE

Total Outstanding: $125,000

By Age:
├── Current: $95,000 (76%)
├── 1-30 days: $18,000 (14%)
├── 31-60 days: $8,000 (6%)
└── 60+ days: $4,000 (3%)

Largest Outstanding:
├── Precision Components: $12,497 (current, due in 15 days)
├── Beta Corp: $8,500 (32 days, follow-up sent)
└── Delta Inc: $4,000 (65 days, escalated)

Subscription Dashboard

RECURRING REVENUE

MRR: $89,450
ARR: $1,073,400

Movement This Month:
├── New: +$12,500
├── Expansion: +$3,200
├── Contraction: -$1,800
├── Churn: -$5,900
└── Net Change: +$8,000

Renewal Pipeline (Next 90 Days):
├── Total MRR at renewal: $24,500
├── Healthy: $22,100 (90%)
├── At Risk: $2,400 (10%)
└── Expected Retention: 94%

The Transformation

Before Unified Revenue View:

“What’s our revenue situation?” “Pipeline is in Salesforce, invoices are in QuickBooks, subscriptions are in Stripe, and I’d have to pull a report to see AR aging. Give me an hour.”

After Unified Revenue View:

“What’s our revenue situation?” “Pipeline: $1.2M total, $420K weighted. Closed this quarter: $450K against $500K target. AR: $125K outstanding, 10% overdue — Beta Corp and Delta Inc flagged. MRR: $89K, up $8K this month. 3 subscriptions at risk representing $12K MRR — interventions in progress. Cash collection rate: 93%. We’re tracking ahead on revenue, behind on collection.”


Quick Reference: Your Objects

ObjectWhat It Gives YouPriority
DealPipeline and opportunitiesEssential
OrderConfirmed purchasesEssential
InvoiceBilling and AREssential
PaymentCash receivedEssential
SubscriptionRecurring revenueEssential
ServiceRevenue-delivery connectionHigh
ProductRevenue by offeringHigh
Line ItemTransaction detailMedium

Getting Started

  1. Connect commercial objects — Deal → Order → Invoice → Payment flow
  2. Configure Subscription tracking — Status, health, renewal dates
  3. Build AR aging view — Outstanding invoices by age
  4. Link Service health to revenue risk — Delivery problems = revenue problems

Your success metric: Can you give a complete revenue picture — pipeline through cash — in under a minute without leaving HubSpot?


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